Operations Analyst
New
L
LTSFederal IT operations
United States – Remote; fully remote position within the United States, Core hours Monday to Friday, 8 AM to 5 PM ETFull-TimeSenior
Salary90,000 - 100,000 USD per year
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Job Details
- Experience
- 5 years of related experience. 5 years of additional relevant work experience may be substituted for educational experience working with IT project delivery.
- Required Skills
- Data AnalysisMicrosoft Power BISharePointJiraServiceNowRisk ManagementProcess improvement
Requirements
- Bachelor’s degree in Engineering or a related scientific or technical discipline.
- Five years of related experience.
- The posting states that five years of additional relevant work experience may substitute for educational experience working with IT project delivery.
- Experience working with IT project delivery.
- Experience tracking project performance data, including cost, schedule, and risk management.
- Ability to meet deadlines, including short-notice requests.
- Analytical and investigative skills, including the ability to document solutions to support decision-making.
- Strong planning and organizational skills to set priorities and coordinate projects to meet deadlines.
- Ability to work independently with minimal supervision and in a team environment.
- Must be able to obtain and maintain a Public Trust.
Responsibilities
- Coordinate and facilitate meetings, document minutes, and follow up on action items.
- Prepare and revise VA and GCIO reports and presentations related to the supported product.
- Assist the Operations Manager in collecting data call responses.
- Document and communicate risks using risk management subject matter expertise.
- Develop, gather, and disseminate technical information among business and technical customers.
- Serve as a point of contact for data needs and ensure tasks are completed ahead of deadlines.
- Provide backup support for the Operations Manager as needed.
- Anticipate recurring tasks and plan accordingly.
- Assess process gaps and recommend improvements to current procedures.
- Use and maintain Jira, ServiceNow, SharePoint, and Power BI.
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