Pricing & Contract Operations Analyst

New

JobgetherHealthcare technology

Based in the United StatesFull-TimeMiddle

SalaryEstimated total cash compensation range of $64,000–$75,000 USD, depending on job level, responsibilities, skills, and experience.

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Job Details

Experience: At least 5 years of experience in billing operations, finance, contract management, or a related function.
Required Skills: OracleSalesforceJiraMicrosoft ExcelNetSuite

Have at least 5 years of experience in billing operations, finance, contract management, or a related function.
Have experience reviewing customer contracts and translating pricing and billing terms into system configurations and bulk invoicing processes.
Have experience managing customer billing and resolving complex pricing or invoicing issues.
Have experience working with customers and partnering with Sales, Implementation, Product, Accounting, and Accounts Receivable teams.
Have experience with ERP or billing platforms such as Oracle, NetSuite, or Salesforce, and Jira ticketing systems.
Have experience supporting complex or high-volume billing environments, documenting procedures, and improving reports and processes.
Be able to independently investigate billing issues and determine when exceptions require escalation.
Demonstrate accuracy and organization when managing multiple customer accounts, contractual requirements, and billing deadlines.
Have strong written and verbal communication skills for working with customers and cross-functional stakeholders.
Have proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, formulas, and data analysis; preferred.
A bachelor's degree in Business, Finance, Accounting, or a related field is preferred; equivalent combinations of education and relevant experience may be considered.
Experience in healthcare, provider contracting, or reimbursement environments is an advantage.

Review customer contracts to identify pricing structures, billing terms, invoice requirements, effective dates, and contractual obligations.
Partner with Sales and Implementation to support customer onboarding and configure pricing and billing information accurately.
Set up, maintain, and update customer pricing and billing terms in relevant systems.
Manage complex and manual billing processes, including bulk invoicing.
Investigate pricing and billing discrepancies, coordinate resolutions, and escalate unclear contractual terms or exceptions for approval.
Participate in customer and internal stakeholder calls to address billing questions and coordinate issue resolution.
Create and manage Jira tickets for pricing updates, billing issues, system modifications, and enhancements.
Coordinate with corporate systems, technical development, and engineering teams on billing requirements and process changes.
Work with Accounts Receivable to research payment applications and respond to billing inquiries.
Support documentation, reporting improvements, and operational enhancements across billing workflows.

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