Account Manager, Mid-Market
New
M
MimecastCybersecurity
Remote - USFull-TimeMiddle
SalaryThe on-target earnings (OTE) range for this position is 152,000 - 228,000 USD plus benefits.
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Job Details
- Required Skills
- Cloud ComputingCybersecuritySalesforceAccount ManagementCRM
Requirements
- Demonstrated success independently managing a portfolio of existing mid-market IT customers with 750–1,500 employees.
- Track record of meeting sales and upsell/retention quotas.
- Strong commercial judgment and ability to identify and develop upsell and cross-sell opportunities within existing accounts.
- Understanding of corporate IT teams, technology buying processes, cloud computing, and the broader technology and cybersecurity stack.
- Ability to hold credible conversations with technical buyers and buying committees.
- Ability to build and sustain trusted customer relationships and engage multiple stakeholders within an account.
- Experience using Salesforce or another CRM to manage opportunities, pipeline, and account activity.
- Self-motivation, strong organization, and disciplined pipeline management in a quota-carrying environment.
Responsibilities
- Meet monthly, quarterly, and annual upsell and cross-sell revenue targets across a portfolio of mid-market accounts.
- Partner with the Partner/Channel Development team to build and execute account plans.
- Build and manage a disciplined pipeline supported by sales activity plans aligned with the revenue quota.
- Develop and maintain trusted relationships with multiple stakeholders across existing customers.
- Identify expansion opportunities and sell additional Mimecast products into existing accounts.
- Keep account activity, pipeline, and forecast data accurate and current in Salesforce.
- Apply Mimecast's end-to-end sales methodology across the portfolio.
- Collaborate with Customer Success, Support, and other teams to support customers and broader business goals.
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