Global Hotel Partnerships Manager
New
O
OpenTableHospitality technology
This is a remote position, Across multiple time zones; instances of communications outside regular working hours may be expected.Full-TimeManager
Salary$110,000 - $130,000 USD
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Job Details
- Experience
- 5+ years of relevant experience in account management, strategic partnerships, or business development
- Required Skills
- Business DevelopmentData AnalysisSalesforceMicrosoft OfficeGoogle WorkspaceAccount Management
Requirements
- Have 5+ years of relevant experience in account management, strategic partnerships, or business development.
- Have a track record of owning and growing a portfolio of high-value accounts or partners against preset objectives.
- Build relationships with internal and external stakeholders at Executive and VP levels.
- Be comfortable discussing API infrastructure, data mapping, and system integrations with engineering teams.
- Use data to build business cases and resolve technical or business roadblocks.
- Demonstrate ownership, time management, and comfort handling administrative tasks.
- Hold a college degree.
- Preferred: experience representing a global organization across multiple time zones and cultures.
- Preferred: knowledge of the hospitality and hotel-technology ecosystem.
- Preferred: experience with complex legal and financial structures and multi-stakeholder procurement.
- Preferred: proficiency in Salesforce, Google Suite, and Microsoft Office.
Responsibilities
- Own relationships with Tier-1 global hotel partners, overseeing relationship health, retention, and revenue growth.
- Lead negotiations and contracting for global service agreements, co-marketing contracts, and technical addendums.
- Develop profitability and revenue strategies, audit financial structures, and implement pricing models.
- Drive adoption of OpenTable products and features, including OpenTable Pro, Private Dining Instant Booking, and Automated Guest Codes.
- Coordinate partner technical teams and OpenTable Engineering on API products, security audits, SSO implementation, SOC 2 reporting, and data privacy requirements.
- Align contract terms, product requests, and account plans with Product, Engineering, Legal, Finance, and Sales Ops.
- Lead Quarterly Business Reviews and performance audits for C-suite stakeholders, and design sales enablement and training materials.
- Represent OpenTable at industry trade shows and conferences.
- Document client engagement in Salesforce and manage hotel-specific resource sites and partnership communications.
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