Solution Delivery Manager, Sightline & Data Solutions
J
JobgetherHealthcare technology
Based in the United StatesFull-TimeManager
SalaryCompetitive annual base salary ranging from $115,500 to $173,000, depending on experience, qualifications, and work location. Additional performance-based bonus opportunities.
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Job Details
- Experience
- At least 5 years of experience managing customer delivery for large-scale enterprise engagements
- Required Skills
- Stakeholder managementGoogle Workspace
Requirements
- Bachelor's degree in Business, Healthcare, or a related discipline.
- At least 5 years of experience managing customer delivery for large-scale enterprise engagements.
- Strong understanding of the healthcare provider market.
- Experience delivering complex technology programs and managing multiple stakeholders.
- Experience managing project budgets, timelines, resources, and contractual commitments.
- Strong understanding of healthcare regulatory requirements, industry standards, and ethical considerations.
- Ability to build and maintain customer relationships, influence stakeholders, and align cross-functional teams.
- Experience in public health, disease surveillance, or laboratory science is an advantage.
- Familiarity with complex service offerings involving multiple technologies, processes, and stakeholder groups is preferred.
- Proficiency with Google productivity tools, including Gmail, Google Calendar, Sheets, and Docs, is preferred.
Responsibilities
- Own post-contract customer relationships and ensure service delivery aligns with contractual commitments.
- Manage scope changes and client expectations.
- Lead cross-functional teams through program planning, implementation, and execution.
- Develop and oversee clinical trial budgets and monitor financial performance.
- Manage project timelines and contribute to resource allocation decisions.
- Ensure customer engagements meet schedule and quality standards, maintaining an understanding of implemented solutions.
- Ensure program activities comply with healthcare regulations, industry standards, and ethical guidelines.
- Partner with sales and business development teams to scope prospective customer engagements and identify future collaboration opportunities.
- Share customer feedback and business opportunities with internal and external stakeholders.
- Provide strategic insights to science and product teams to optimize services and improve solutions.
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