Solutions Engineer
New
C
CertifyOSHealthcare provider data
Remote USFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 3–6 years in a customer-facing technical role at a B2B SaaS company or Consulting Firm
- Required Skills
- RESTful APIs
Requirements
- Have 3–6 years of experience in a customer-facing technical role at a B2B SaaS company or consulting firm.
- Bring a background in health tech, healthcare operations, or provider data management.
- Have experience running discovery and technical scoping for enterprise or regulated-buyer deals.
- Be able to translate complex operational workflows into clear solution designs for business and technical audiences.
- Have experience consulting directly on integrations, including REST APIs, file-based data exchange, SFTP, and SSO.
- Be able to advise on and consult regarding API implementation.
- Be fluent with AI tools for building scalable systems, such as Claude Code.
- Write clearly and precisely for client-facing documentation.
Responsibilities
- Partner with Account Executives as the technical lead on mid-market deals from discovery through close.
- Run discovery sessions with payer and provider organization stakeholders across credentialing, operations, IT, and compliance.
- Map prospects' current provider data workflows and design future-state solutions on the CertifyOS platform.
- Scope integrations with client systems, including APIs, file-based roster exchange, SFTP, and SSO.
- Deliver tailored demonstrations and prepare solution design documents, scoping summaries, and RFP/RFI responses.
- Share prospect feedback with Product and Engineering to inform the roadmap.
- Identify repetitive, high-effort Solutions Engineering work and build AI-powered workflows, prompts, and tools.
- Test new workflows on personal deals, then roll them out to the team with documentation and training.
- Create reusable templates, playbooks, and a searchable knowledge base.
- Track workflow impact, such as hours saved and turnaround time, and share results with leadership.
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