Customer Support Specialist
New
M
Mint GroupCustomer support
Location: UkraineFull-Time
Salary not disclosed
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Job Details
- Languages
- English language at an Upper-intermediate level.
- Required Skills
- Customer support
Requirements
- Have an upper-intermediate level of English.
- Take a proactive approach and demonstrate a sense of responsibility.
- Be able to work in a team.
- Demonstrate resilience and good communication skills.
- Have a passion for the customer service industry.
- Be able to work different shifts.
- Have a positive attitude towards gambling.
- Customer support or sales experience is a plus.
Responsibilities
- Handle a large volume of live chats and emails.
- Provide customers with accurate, reliable, and comprehensive information.
- Follow communication procedures, instructions, and policies.
- Support other business units by communicating with customers and documenting inquiries.
- Manage complaints and provide appropriate resolutions within established deadlines.
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