Senior Account Executive, Key Accounts

New

Cleo Communications US, LLCB2B integration SaaS

Remote - USFull-TimeSenior

Salary$130,000 - $140,000 + Commission Potential

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Job Details

Experience: 10-15 years of prior experience in a quota-carrying Account Executive, Account Management, Strategic Accounts, or Enterprise Sales role, preferably within B2B SaaS.
Required Skills: NegotiationCRM

Bachelor's degree.
10-15 years of experience in a quota-carrying Account Executive, Account Management, Strategic Accounts, or Enterprise Sales role; B2B SaaS experience preferred.
Proven success managing complex sales cycles, renewals, and expansion opportunities within existing accounts.
Ability to engage, advise, and influence senior and executive stakeholders in person and virtually.
Strong commercial judgment and ability to balance customer needs with business objectives.
Demonstrated ability to use AI tools for research, planning, communication, and sales productivity, with sound judgment about accuracy and confidentiality.
Ability to travel 30%.
Strong negotiation, forecasting, and strategic account-planning skills are nice to have.
Experience in a fast-paced, collaborative sales environment is nice to have.
Interest or experience in supply chain technology, EDI, B2B integration, SaaS, or enterprise IT is nice to have.
Curiosity about AI, automation, and emerging technology is nice to have.

Own commercial relationships for an assigned portfolio of strategic accounts and serve as the primary contact for executive and senior stakeholders.
Build and execute strategic account plans aligned with customer goals, trading partner networks, integration roadmaps, and Cleo solutions.
Drive expansion revenue through upsell, cross-sell, and new-use-case opportunities, and lead sales cycles from identification through close.
Partner with Customer Success, Account Management, Support, Professional Services, SDRs, and Solution Consultants to support customer outcomes, adoption, renewals, and client needs.
Advise clients on industry trends, EDI and B2B integration best practices, and Cleo's ecosystem.
Negotiate contracts and renewals, resolve issues, and meet deadlines.
Monitor account health, usage, and sentiment; identify risks and lead recovery plans when needed.
Conduct customer business reviews and report on progress and realized value; share customer insights with Product and Marketing.
Maintain accurate CRM opportunity and account data and provide pipeline and revenue forecasts.
Use AI to support account research, planning, customer communications, pipeline management, and account prioritization while verifying accuracy and protecting confidential information.

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