GTM Program Manager
New
D
DropboxB2B SaaS
Remote - US: Select locationsFull-TimeMiddle
Salary112,200 - 170,800 USD per year
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Job Details
- Experience
- At least 3 years of overall professional experience; 3+ years of experience in Product Operations, Revenue Operations, Sales Operations, Commercial Operations, Business Systems, or another role supporting complex cross-functional GTM initiatives.
- Required Skills
- SalesforceProduct Operations
Requirements
- Have at least 3 years of overall professional experience.
- Have 3+ years of experience in Product Operations, Revenue Operations, Sales Operations, Commercial Operations, Business Systems, or another role supporting complex cross-functional GTM initiatives.
- Have experience working in a B2B SaaS or subscription-based business with multiple products, customer segments, or routes to market.
- Translate ambiguous business needs into clear requirements, process workflows, and measurable success criteria.
- Partner with technical and business teams to evaluate solutions, assess tradeoffs, and validate changes against business needs.
- Identify root causes, use data to assess outcomes, and implement practical improvements that scale.
- Demonstrate systems thinking across commercial lifecycle processes, systems, data, and customer experiences.
- Preferred: Experience with Salesforce, CPQ, billing, commerce, provisioning, entitlement, or other systems supporting the quote-to-cash/customer lifecycle.
- Preferred: Understand how systems, processes, data, and business rules support commercial execution across the customer lifecycle.
- Preferred: Familiarity with automation and AI capabilities for requirements gathering, dependency management, testing, and operational readiness.
Responsibilities
- Translate revenue-driving strategies into actionable plans across GTM systems, processes, and business rules.
- Collaborate with stakeholders to understand business needs, document requirements, and establish success criteria.
- Manage programs from discovery through implementation, coordinating scope, timelines, dependencies, and accountable owners.
- Partner with business and technical teams to evaluate options, resolve gaps, and implement scalable solutions.
- Facilitate discussions, clarify tradeoffs, and drive agreement on priorities, ownership, and outstanding decisions.
- Coordinate testing, documentation, and change management to support launches and adoption.
- Track results against business objectives, identify operational gaps, and drive improvements to execution and the customer and seller experience.
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