Account Coordinator - Multilingual (French)

New

PitchupTravel booking

Home-based in the UKFull-Time

Salary£26,000k - £28,000k; Performance-related bonus

Apply NowOpens the employer's application page

Job Details

Languages: Fluency and outstanding professional command of English and French
Required Skills: Customer serviceSaaSAccount ManagementCRM

Have proven experience managing B2B accounts in a fast-paced environment, ideally e-commerce.
Have experience working with online portals or SaaS solutions.
Be fluent in English and have an outstanding professional command of French.
Have general administrative skills and experience in a customer-facing sector.
Be organised, methodical, and flexible.
Be able to troubleshoot independently.
Have strong communication skills and a good phone manner.
Be comfortable using the internet and online tools.
Previous telesales experience is an advantage.
Have a quiet place to work from home and a reliable internet connection.

Onboard new campsite owners and set them up to use the self-serve portal.
Coach campsite owners on managing inventory and pricing through the online portal.
Review listings against quality metrics and ensure accurate listings are live on Pitchup.
Manage renewals and proactively engage with campsite accounts to improve listing performance and commercial opportunities.
Use consultative sales skills and data to navigate objections and identify revenue opportunities.
Maintain accurate partner interaction and pipeline records in the CRM system.
Prioritise markets and sites, and activate supplementary pitch types for existing sites.
Coordinate new-site transitions with Sales and resolve escalated supplier inquiries with Customer Service.
Provide administrative and project support, out-of-office coverage, and help improve supplier processes and experience.

View Full Description & ApplyYou'll be redirected to the employer's site