Director of Commercial Services
New
J
JobgetherLuxury hospitality
Based in the United StatesFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- At least 5 years of experience in a senior-level hospitality leadership position
- Required Skills
- DelphiMicrosoft ExcelBudgeting
Requirements
- At least 5 years of experience in a senior-level hospitality leadership position.
- Background in commercial strategy, revenue management, and/or sales leadership.
- Experience in full-service or luxury hotels is highly preferred.
- Demonstrated success increasing revenue, optimizing pricing, and improving market share through data-driven decisions.
- Experience in revenue forecasting, budgeting, financial planning, and performance analysis.
- Strong analytical and strategic thinking skills, including interpreting data and identifying market trends.
- Experience managing diverse teams and building alignment across departments.
- Proficiency with hospitality sales and revenue management systems such as Delphi, Opera, IDeaS, STR, and TravelClick.
- Advanced Microsoft Office skills, particularly Excel, PowerPoint, and Word.
- Familiarity with Power BI or similar data visualization tools is an advantage.
- Strong understanding of hospitality market segmentation, distribution strategies, and competitive positioning.
- Willingness and ability to travel occasionally to the destination for ownership meetings, client events, and visits.
Responsibilities
- Oversee sales and marketing P&L, revenue forecasting, and short- and long-term commercial strategies.
- Lead, train, and manage sales managers, event managers, and coordinators.
- Develop annual revenue budgets and monthly forecasts aligned with business goals and market conditions.
- Lead revenue management initiatives to optimize RevPAR, ADR, and occupancy through forecasting, pricing, and inventory management.
- Conduct market research and analyze competitor performance and consumer behavior to guide pricing, promotional, and distribution strategies.
- Build and maintain relationships with OTAs, GDS providers, corporate accounts, and other commercial partners.
- Coordinate cross-departmental execution of revenue strategies and align commercial plans with sales, banquets, revenue management, operations, and marketing.
- Oversee the property's marketing plan and evaluate its effectiveness in generating revenue and strengthening market positioning.
- Prepare and deliver weekly and monthly commercial performance reports to ownership.
- Work with the General Manager and regional teams to ensure strategic alignment.
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