Lead Technical Program Manager
New
J
JobgetherHealthcare technology
Fully remote work environment for US-based candidates.Full-TimeLead
SalaryAnnual salary range of $116,000–$125,000, depending on qualifications and experience. Additional bonus as part of the total compensation package.
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Job Details
- Experience
- At least 4 years of experience as a Product Manager, Program Manager, or Project Manager within the software industry.
- Required Skills
- Project ManagementJiraAgile methodologiesConfluence
Requirements
- Have at least 4 years of experience as a Product Manager, Program Manager, or Project Manager in the software industry.
- Have experience managing software implementations or product launches involving Product, Engineering, and client-facing teams.
- Bring hands-on expertise with Jira and Agile methodologies, including configuring workflows and using relevant integrations.
- Have experience in healthcare, health technology, or complex B2B SaaS environments.
- Be able to interpret engineering scopes, technical designs, and estimates to sequence work, assess dependencies, and set realistic timelines.
- Understand software development processes and cross-functional technical delivery.
- Have strong organizational and prioritization skills to manage concurrent projects and competing deadlines.
- Bring a proactive approach to identifying risks, resolving blockers, and improving operational processes.
- Have collaboration and stakeholder management skills for coordinating engineering, product, and implementation teams.
- Experience with health plans and utilization management processes is advantageous.
- Jira Project Administration experience is advantageous.
- Familiarity with Jellyfish or Monday.com is advantageous.
- Experience implementing AI-powered automation tools, particularly Claude, is advantageous.
Responsibilities
- Own Jira-based delivery schedules, project scope, technical build requirements, and timelines for customer implementations.
- Manage 2–3 concurrent implementation projects using Agile methodologies and coordinate daily activities across engineering teams, solution architects, Forward Deployed Engineers, QA specialists, and analysts.
- Facilitate daily stand-ups to identify blockers, dependencies, delivery risks, and timeline delays.
- Establish and maintain processes for tracking risks, assumptions, issues, and dependencies.
- Identify, escalate, and resolve technical and operational issues.
- Develop standardized development and operational workflows and maintain process documentation in Confluence.
- Provide Implementation Managers with visibility into milestones, timelines, technical dependencies, and issues requiring customer involvement.
- Improve engineering metrics reporting, bug management, dashboards, release notes, and Jira workflows.
- Explore AI-powered automation for recurring technical setup activities and improve implementation processes.
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