Lead Technical Program Manager
New
C
Cohere HealthHealthcare technology
Location: United StatesFull-TimeLead
SalaryThe salary range for this position is $116,000 to $125,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus.
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Job Details
- Experience
- 4+ years as a product or program manager or project manager in software
- Required Skills
- JiraConfluence
Requirements
- Have 4+ years of experience as a product, program, or project manager in software.
- Have experience managing implementations or product launches.
- Have experience coordinating cross-functional delivery across product, engineering, and client-facing teams.
- Bring Jira and agile expertise, including the ability to apply tooling and recommend plugins.
- Have a background in healthcare, health-tech, or complex B2B SaaS implementations.
- Be comfortable reading engineering scope, designs, and estimates to sequence work and manage timelines.
- Have strong organizational skills for managing multiple concurrent workstreams.
- Experience with health plans and utilization management is a plus.
- Jira Project Administrator, Jellyfish, or Monday.com experience is a plus.
- Experience using AI automation or Claude for repeatable technical setup tasks, such as SFTP and SSO coordination, is a plus.
Responsibilities
- Own the Jira-based delivery schedule, scope, technical build details, and timeline for each client implementation.
- Coordinate day-to-day activities across engineers, solution architects, FDEs, QA, and analysts for 2–3 concurrent implementations.
- Run daily standups to surface blockers, dependencies, and timeline risks.
- Define and manage a system for tracking risks, assumptions, issues, and dependencies, and ensure issues are resolved quickly.
- Define repeatable development and operational task patterns for client implementations.
- Maintain implementation process documentation in Confluence.
- Give Implementation Managers clear insight into timelines and issues requiring client support.
- Partner with product and engineering management on projects such as metrics reporting, bug management, dashboards, release notes, and Jira workflow standardization.
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