Senior Product Manager, Application Observability
New
J
JobgetherApplication observability
Work remotely from CanadaFull-TimeSenior
SalaryAnnual base compensation ranging from $170,247 to $204,297 CAD
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Job Details
- Experience
- At least 5 years of experience in Product Management; at least 5 years of experience working with B2B SaaS products
- Required Skills
- Product ManagementDistributed Systems
Requirements
- Bachelor's degree in Computer Science, a related technical discipline, or equivalent practical experience.
- At least 5 years of Product Management experience, including defining product strategies, managing roadmaps, and delivering product initiatives.
- At least 5 years of experience working with B2B SaaS products, preferably in technical or developer-focused environments.
- Experience using, developing, or managing observability products, telemetry databases, or developer tools.
- Strong understanding of application architectures and distributed systems, including telemetry ingestion, storage, querying, and observability workflows.
- Experience collaborating with engineering and design teams to develop products.
- Customer discovery and research skills, including translating user feedback into product requirements and evidence-based priorities.
- Strategic and analytical thinking connecting product decisions to customer outcomes, adoption, and commercial performance.
- Familiarity with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors is a plus.
- Experience with distributed tracing or continuous profiling technologies, such as Grafana Tempo or Grafana Pyroscope, is an advantage.
- Knowledge of eBPF and/or automatic instrumentation is desirable.
- Experience with open-source software or commercial open-source technology organizations is beneficial.
- Familiarity with pricing and packaging for consumption-based or product-led SaaS offerings is an asset.
- Production application operations, on-call rotations, or troubleshooting performance and reliability issues are a plus.
Responsibilities
- Define and communicate the vision, strategy, and roadmap for Application Observability.
- Develop observability capabilities around a knowledge graph, integrating distributed traces and continuous profiles.
- Shape AI-powered workflows that help customers investigate application issues, understand root causes, and take action.
- Engage customers, developers, and SREs to identify challenges, gather feedback, and translate insights into product requirements.
- Analyze product usage, customer feedback, and adoption metrics to prioritize improvements.
- Partner with engineering and design teams to define requirements, evaluate trade-offs, and deliver product experiences.
- Coordinate with research and development teams to integrate Application Observability with broader observability capabilities and complementary products.
- Collaborate with product marketing and commercial teams on product positioning and go-to-market materials.
- Contribute to pricing models, packaging, licensing, and product tiering.
- Represent customer needs internally and balance new product opportunities with performance, scalability, depth, and reliability.
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