Senior Product Manager, Application Observability

New
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Grafana LabsApplication observability
This is a fully remote position and we're considering candidates in Canada EST., ESTFull-TimeSenior
SalaryIn Canada, the base compensation range for this role is $170,247 CAD - $204,297 CAD.
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Job Details

Experience
5+ years of experience in Product Management; 5+ years of experience in a B2B SaaS product
Required Skills
Product ManagementDistributed Systems

Requirements

  • Have a BS/BA in Computer Science, a related field, or equivalent work experience.
  • Have 5+ years of Product Management experience.
  • Have 5+ years of experience in a B2B SaaS product.
  • Have experience using or building observability products, telemetry databases, or developer tools, as a practitioner or for external customers.
  • Have a strong understanding of application architectures and distributed systems.
  • Be able to discuss tradeoffs in telemetry ingestion, storage, querying, and related workflows.
  • Have experience working with Engineering and Design teams to build products and features with sound UX.
  • Have excellent written and verbal communication skills and the ability to influence cross-functional stakeholders.
  • Bonus: Experience with OpenTelemetry, application instrumentation, SDKs, or telemetry collectors.
  • Bonus: Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope.
  • Bonus: Experience with eBPF, automatic instrumentation, open source software, or commercial open source companies.
  • Bonus: Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings.

Responsibilities

  • Define the vision and roadmap for Application Observability.
  • Conduct customer discovery to understand user needs, requirements, and pain points.
  • Use product data, customer feedback, and usage data to identify where users get stuck and inform priorities.
  • Represent user feedback to Engineering and provide evidence for tradeoffs and priorities.
  • Work with Engineering and Design to build product capabilities and features.
  • Integrate traces and profiles with the Knowledge Graph and the broader Grafana Cloud observability experience.
  • Work with PMM and GTM on product differentiation and customer-facing materials.
  • Make decisions about go-to-market strategies, pricing, packaging, licensing, and tiering.
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In Canada, the base compensation range for this role is $170,247 CAD - $204,297 CAD.
Apply Now