Senior Product Manager, Application Observability
New
G
Grafana LabsApplication observability
This is a fully remote position and we're considering candidates in Canada EST., ESTFull-TimeSenior
SalaryIn Canada, the base compensation range for this role is $170,247 CAD - $204,297 CAD.
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Job Details
- Experience
- 5+ years of experience in Product Management; 5+ years of experience in a B2B SaaS product
- Required Skills
- Product ManagementDistributed Systems
Requirements
- Have a BS/BA in Computer Science, a related field, or equivalent work experience.
- Have 5+ years of Product Management experience.
- Have 5+ years of experience in a B2B SaaS product.
- Have experience using or building observability products, telemetry databases, or developer tools, as a practitioner or for external customers.
- Have a strong understanding of application architectures and distributed systems.
- Be able to discuss tradeoffs in telemetry ingestion, storage, querying, and related workflows.
- Have experience working with Engineering and Design teams to build products and features with sound UX.
- Have excellent written and verbal communication skills and the ability to influence cross-functional stakeholders.
- Bonus: Experience with OpenTelemetry, application instrumentation, SDKs, or telemetry collectors.
- Bonus: Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope.
- Bonus: Experience with eBPF, automatic instrumentation, open source software, or commercial open source companies.
- Bonus: Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings.
Responsibilities
- Define the vision and roadmap for Application Observability.
- Conduct customer discovery to understand user needs, requirements, and pain points.
- Use product data, customer feedback, and usage data to identify where users get stuck and inform priorities.
- Represent user feedback to Engineering and provide evidence for tradeoffs and priorities.
- Work with Engineering and Design to build product capabilities and features.
- Integrate traces and profiles with the Knowledge Graph and the broader Grafana Cloud observability experience.
- Work with PMM and GTM on product differentiation and customer-facing materials.
- Make decisions about go-to-market strategies, pricing, packaging, licensing, and tiering.
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