Project Manager, Service Delivery
New
J
JobgetherTelecommunications and IT
Remote work opportunity for candidates residing in Alabama, Arizona, Arkansas, Florida, Georgia, Indiana, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nevada, New Hampshire, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia, or Wisconsin.Full-TimeManager
Salary not disclosed
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Job Details
- Experience
- At least 5 years of experience in the telecommunications industry and at least 5 years of experience in service delivery and/or project management.
- Required Skills
- Project Management
Requirements
- At least 5 years of experience in the telecommunications industry.
- At least 5 years of experience in service delivery and/or project management.
- Hands-on experience with VoIP technologies, including number porting.
- Practical experience implementing SD-WAN solutions.
- Experience ordering and provisioning Internet circuits through multiple carriers.
- Strong organizational and documentation skills, including the ability to track project dependencies and priorities.
- Ability to coordinate and manage third-party vendors and service providers.
- Ability to communicate and coordinate effectively with a customer-focused approach.
- Ability to manage multiple projects and delivery requirements.
Responsibilities
- Own the complete service delivery lifecycle for assigned customer orders, from initiation through implementation.
- Coordinate internal teams and contracted third-party resources to meet customer requirements and project deadlines.
- Communicate with customers and provide updates and guidance throughout delivery.
- Manage Internet circuit ordering, Hosted VoIP implementations, and telephone number porting.
- Oversee SD-WAN implementations and coordinate service provisioning with multiple telecommunications carriers.
- Identify, document, and manage project dependencies, priorities, and potential delivery challenges.
- Use hands-on telecommunications delivery experience to resolve issues and support successful project outcomes.
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