Lead UI/UX Designer
New
T
Tria FederalFederal digital services
100% Remote within the United StatesFull-TimeLead
Salary not disclosed
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Job Details
- Experience
- 5 to 6 years of relevant experience in IT with a bachelor’s degree. No degree requires 9 to 10 years of relevant experience. 5+ years of experience in UX design, product design, or human-centered design for complex digital systems.
- Required Skills
- AgileFigmaJiraProduct designConfluence
Requirements
- Have 5 to 6 years of relevant IT experience with a bachelor’s degree; without a degree, have 9 to 10 years of relevant experience.
- Have 5+ years of experience in UX design, product design, or human-centered design for complex digital systems.
- Demonstrate experience designing enterprise products and solutions.
- Have experience creating user flows, information architecture, wireframes, and high-fidelity prototypes using tools such as Figma or Mural.
- Have experience working in Agile environments and sprint teams using tools such as Jira and Confluence.
- Know accessibility compliance requirements, including Section 508 and WCAG 2.1 or higher.
- Have experience contributing to design systems and reusable component libraries.
- Be able to evaluate alternatives, think critically, and communicate trade-offs.
- Have facilitation, storytelling, and stakeholder engagement skills.
- Be able to obtain and maintain a Public Trust clearance.
- Use AI tools to support design workflows, including ideation, wireframe exploration, and design documentation.
- Apply generative AI to draft user flows, microcopy, interaction concepts, and usability testing artifacts.
- Apply AI responsibly while maintaining privacy, security, and human-centered judgment.
- Consider trust, explainability, transparency, and human oversight when designing AI-enabled experiences.
Responsibilities
- Lead end-to-end UX design from discovery and concept development through implementation and continuous optimization.
- Translate policy, regulatory, and business requirements into workflows, interaction models, and scalable experience patterns.
- Create user flows, task models, information architecture, wireframes, mockups, prototypes, journey maps, and service blueprints.
- Partner with UX Researchers and incorporate qualitative and quantitative insights into design decisions.
- Collaborate with Product Managers, Engineers, and federal stakeholders in agile delivery and roadmap planning.
- Lead end-user clinics, document issues, and brief stakeholders on findings.
- Advocate for accessibility, inclusive design, Section 508, and WCAG 2.1 or higher.
- Contribute to design systems and review implemented solutions for design fidelity and usability.
- Evaluate AI-enabled features and workflow automation for usability, transparency, trust, explainability, and human oversight.
- Mentor designers and contribute reusable frameworks, playbooks, standards, and practice-building initiatives.
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