Quality Assurance & Administrative Coordinator
K
Kennedy ABAHealthcare administration
South AfricaFull-Time
Salary not disclosed
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Job Details
- Languages
- Strong written and verbal English communication skills.
- Required Skills
- Quality AssuranceEnglish communication
Requirements
- Have previous experience in healthcare administration, quality assurance, medical administration, healthcare operations, or a similar detail-intensive role.
- Have demonstrated experience handling repetitive, tedious, and highly detailed tasks.
- Bring exceptional attention to detail and the ability to identify minor discrepancies.
- Have strong written and verbal English communication skills.
- Be comfortable working with complex software systems, databases, and multiple platforms.
- Have strong computer literacy and confidence working with digital records and spreadsheets.
- Be able to work independently while collaborating with a team.
- Be able to manage a fast-paced workload without compromising accuracy.
- Have strong organisational skills and the ability to follow structured processes.
- Take ownership of tasks and follow through until completion.
- Previous experience within a US healthcare environment is advantageous.
- Experience with medical records, clinical documentation, healthcare quality checks, CRM systems, EHRs, or practice management systems is beneficial.
Responsibilities
- Review healthcare-related documentation, records, and internal files for accuracy, completeness, and compliance with internal standards.
- Identify, document, and follow up on errors, discrepancies, missing information, and outstanding corrections.
- Maintain and organise healthcare records and patient-related information in internal systems.
- Retrieve, review, update, and verify information across healthcare platforms, CRM systems, and internal databases.
- Maintain trackers, spreadsheets, reports, and administrative databases, ensuring data is entered consistently.
- Communicate documentation issues and outstanding tasks to internal teams and follow up with relevant departments.
- Escalate issues requiring further attention and provide updates on completed checks and outstanding items.
- Identify recurring documentation errors and assist with maintaining quality checklists, procedures, and tracking systems.
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