CentralReach Administrative Coordinator
R
ReWorks SolutionsABA therapy
South AfricaFull-Time
Salary not disclosed
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Job Details
- Languages
- Excellent spoken and written English communication skills.
- Required Skills
- English communication
Requirements
- Have hands-on experience using CentralReach.
- Have excellent spoken and written English communication skills.
- Communicate professionally with families and colleagues.
- Demonstrate strong attention to detail and accuracy when handling data and records.
- Have strong organisational skills and the ability to manage tasks and follow established workflows.
- Maintain confidentiality when working with sensitive client information.
- Work independently and know when to ask questions or escalate concerns.
- Previous experience supporting an ABA therapy provider, behavioural health organisation, or healthcare business is preferred.
- Experience with clinical or client record management, healthcare administration, or similar documentation processes is preferred.
- Familiarity with administrative workflows involving families, clinical teams, and client information is preferred.
Responsibilities
- Navigate CentralReach to complete assigned administrative tasks and maintain accurate client records.
- Enter information correctly, keep records up to date, and promptly identify and report errors or discrepancies.
- Communicate professionally with families and provide administrative support as required.
- Collaborate with colleagues and relevant staff to support daily operations and communicate information clearly.
- Follow established procedures, complete tasks within expected timeframes, and maintain consistent follow-through.
- Protect sensitive client information and follow privacy, confidentiality, and data-handling procedures.
- Escalate unresolved issues, system errors, or discrepancies to the appropriate supervisor.
- Assist with additional administrative responsibilities to support the team's operational needs.
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