Senior Business Systems Project Manager
New
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EverbridgeBusiness systems
The role is based in India, Regular overlap with US and New Zealand business hours, including some early-morning or evening meetings.Full-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Excellent written and verbal communication skills in English
- Experience
- 4-7 years' experience in project management
- Required Skills
- Project ManagementAgileSalesforceSCRUMJiraRelease ManagementNetSuiteCRM
Requirements
- Have 4-7 years of project management experience, ideally delivering business systems, ERP or CRM projects.
- Bring experience with Salesforce, NetSuite or similar business systems.
- Have hands-on experience with Agile and Scrum practices.
- Have advanced Smartsheet skills, including reports, dashboards and automations, or equivalent experience with tools such as Jira.
- Understand the software release lifecycle, including environments, testing, deployment and change management.
- Be able to manage multiple concurrent projects and shifting priorities.
- Have excellent written and verbal communication skills in English and be comfortable working with stakeholders across functions and time zones.
- Be able to work with regular overlap with US and New Zealand business hours, including some early-morning or evening meetings.
- Have a bachelor's degree in Business, Information Technology or a related field, or equivalent experience.
- A Scrum Master or project management certification (CSM, PSM, PMP or CAPM) is preferred.
Responsibilities
- Plan and manage Business Systems projects from intake through delivery, including scope, timelines, milestones, resourcing and dependencies.
- Own the team's Smartsheet project and release trackers for project status, releases and priorities.
- Facilitate daily stand-ups, sprint or iteration planning, backlog refinement and retrospectives.
- Coordinate release planning and readiness across Salesforce, NetSuite and integrated systems, including deployment schedules, stakeholder communication and post-release checks.
- Identify and manage risks, issues and cross-system dependencies, escalating early with clear options.
- Prepare status reports and project updates for the Senior Manager, Business Systems and business stakeholders.
- Track decisions, actions and change requests, and maintain project documentation.
- Coordinate with vendors and implementation partners on deliverables and timelines.
- Support Smartsheet administration, including workspace organization and quarterly user access reviews.
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