Manager, GTM Governance

K
Keeper SecurityCybersecurity software
Location: Remote, US; This is a 100% remote position from select locationsFull-TimeManager
Salary not disclosed
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Job Details

Experience
6+ years of experience in Revenue Operations, Sales Operations, CRM data governance or GTM data management within a B2B SaaS organization; 2+ years of experience leading and developing analysts
Required Skills
Project ManagementBusiness IntelligenceSalesforce

Requirements

  • Have 6+ years of experience in Revenue Operations, Sales Operations, CRM data governance or GTM data management within a B2B SaaS organization.
  • Bring deep knowledge of the Salesforce data model, including accounts, hierarchies, ownership and territories.
  • Have hands-on experience with Data Loader, deduplication, enrichment and other CRM data-management tools.
  • Demonstrate the ability to create clear data standards, operating procedures and process documentation that drive adoption.
  • Have 2+ years of experience leading and developing analysts, while upholding standards and influencing senior stakeholders.
  • Understand GTM data quality, governance, reporting and operational controls.
  • Bring analytical, project-management and problem-solving skills, including the ability to translate complex information into clear recommendations.
  • Have communication and stakeholder-management skills to collaborate across functions and organizational levels.
  • Be highly organized, detail-oriented and capable of exercising sound judgment in a fast-paced environment.
  • Have experience with Salesforce, business intelligence and project-management tools.
  • Cybersecurity experience and a related bachelor’s degree are preferred.

Responsibilities

  • Enforce GTM governance standards, Rules of Engagement, process documentation and the metrics dictionary in partnership with Revenue Strategy.
  • Run the monthly CRM data quality score and address root causes, maintaining accurate ownership, required fields, duplicate records and account hierarchies.
  • Manage account moves and territory changes within established SLAs and maintain accurate Strategic, Public Sector and MSP account designations.
  • Lead GTM governance meetings, business reviews and operating cadences, including decision tracking, risk management and follow-up.
  • Audit compliance with core GTM processes and the Rules of Engagement, including exceptions and corrective actions.
  • Partner with Revenue Systems & Tools to implement validation rules and automation that prevent inaccurate data at the source.
  • Lead partner and channel data quality initiatives with Partner Operations and the channel-focused analyst.
  • Develop reporting and dashboards that provide visibility into data quality, process performance, business risks and operational trends.
  • Coordinate cross-functional GTM initiatives, planning cycles and organizational reviews from strategy through execution.
  • Gather stakeholder feedback, improve accountability and present recommendations to GTM leadership.
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