HR Generalist
Job Details
- Experience
- 3+ years of human resources experience
Requirements
- Bring 3+ years of human resources experience, including hands-on benefits administration, employee relations, leave management, and HR operations.
- Have direct experience administering U.S. health and welfare benefits, including eligibility, enrollment, deductions, coverage, and qualifying life event issues.
- Have hands-on experience with 401(k) or other retirement plan administration, including contributions, audits, vendor coordination, or corrections.
- Have experience managing employee relations matters, including investigations, performance concerns, corrective actions, and termination support.
- Have working knowledge of U.S. employment and benefits requirements, including ERISA, ACA, COBRA, HIPAA, FMLA, ADA, wage and hour requirements, and applicable federal and state laws.
- Have practical experience administering leave and workplace accommodation processes involving FMLA, ADA, workers’ compensation, and state leave programs.
- Be able to research unfamiliar requirements, evaluate options, and recommend practical next steps.
- Have experience partnering with payroll, finance, benefits brokers, carriers, or third-party administrators to resolve issues and maintain accurate records.
- Be proficient with HRIS and payroll platforms, including reviewing employee data, benefits deductions, contribution files, and process accuracy.
- Use sound judgment when handling sensitive HR matters, maintaining documentation, and determining when to involve HR leadership or other partners.
- Have clear written and verbal communication skills and strong organization and follow-through when balancing sensitive or deadline-driven matters.
- Experience supporting employees across multiple U.S. states or a remote-first workforce is preferred; exposure to international HR teams or global People Operations initiatives is also preferred.
Responsibilities
- Serve as a primary HR partner to U.S. employees and managers on performance, attendance, conduct, policy interpretation, and employee concerns.
- Manage employee relations matters, including investigations, corrective actions, performance improvement plans, and termination support.
- Administer U.S. health and welfare benefits and resolve eligibility, enrollment, deductions, coverage, and qualifying life event issues.
- Coordinate with benefits vendors and partner with payroll and finance to reconcile deductions, invoices, contributions, and discrepancies.
- Support benefits renewals and open enrollment, including plan implementation, employee communications, system review, and reconciliation.
- Manage day-to-day 401(k) administration, including eligibility, contributions, employee questions, vendor coordination, audits, and corrections.
- Manage employee leave and workplace accommodation processes, and guide employees and managers through documentation and return-to-work requirements.
- Maintain the U.S. HR and benefits compliance calendar and coordinate required filings, notices, audits, disclosures, and communications.
- Monitor employment requirements and maintain HR policies, procedures, manager resources, employee communications, and standard operating procedures.
- Review HR records and processes for compliance risks and accuracy, support HR colleagues, and partner with the Director of HR on workforce planning and organizational initiatives.