Channel Sales Support Agent
New
B
Block, Inc.Financial technology
Location: London, United KingdomFull-TimeJunior
Salary32,400 - 48,600 EUR per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 1–2 years in sales support, channel management, technical support/implementation, or customer service
- Required Skills
- SalesforceChange ManagementHubSpotGoogle Workspace
Requirements
- Have 1–2 years of experience in sales support, channel management, technical support/implementation, or customer service.
- Have experience with CRM systems such as Salesforce, HubSpot, or similar.
- Be proficient in Google Workspace and AI tools.
- Be familiar with B2B sales processes and sales cycle management.
- Have a basic understanding of sales reporting and analytics.
- Preferred: experience working with self-employed contractors, distributors, sellers, or channel partners.
Responsibilities
- Respond to inquiries from UK and Europe sales teams within agreed SLA timeframes.
- Build and maintain working relationships with independent contractor sales teams.
- Provide product knowledge, pricing information, sales collateral, and technical guidance.
- Work with internal teams to resolve sales inefficiencies and remove blockers.
- Identify recurring problems and partner with management to implement lasting solutions.
- Provide phone and face-to-face support when needed.
- Maintain and update sales documentation, playbooks, and resource libraries.
- Process commission calculations for UK and Europe sales teams in coordination with finance.
- Keep systems and information current for sales teams.
View Full Description & ApplyYou'll be redirected to the employer's site
