Call Center Representative / Outbound Appointment Setter
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Bath & Cabinet ExpertsHome improvement remodeling
Indiana, United States. Ohio, United States. Kentucky, United States. Illinois, United States. Texas, United States. New Mexico, United States, Must be available to work during Eastern Standard Time hoursFull-TimeJunior
SalaryCompetitive pay and several bonus opportunities
Apply NowOpens the employer's application page
Job Details
- Experience
- 1+ year of call center experience required
- Required Skills
- Customer serviceLead GenerationCRM
Requirements
- Have previous home improvement experience in a call center setting.
- Have at least 1 year of call center experience.
- Have a high school diploma or equivalent.
- Be available to work during Eastern Standard Time hours.
- Have weekend availability.
- Work independently in a fast-paced environment.
- Prior multi-product sales experience is preferred.
- Home improvement inside sales experience is strongly desired.
- Experience with Lead Perfection CRM is a plus.
- Bring phone and communication skills.
- Be task oriented and driven to meet and exceed goals.
Responsibilities
- Engage prospective clients to set appointments for the sales team.
- Explain the value of company products and services to prospective clients.
- Handle a high volume of inbound and outbound calls and meet call-to-appointment performance goals.
- Follow the designated appointment-setting sales process.
- Confirm full and accurate client information.
- Log all activity and information accurately in CRM.
- Provide customer service to prospective clients and potential customers.
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