Remote Call Center Representative
New
K
Kids Dental BrandsPediatric dentistry
Applicants must reside in El Paso, TXFull-TimeJunior
Salary$12.25/hour; $12.50 - $12.50 an hour; Monthly Bonus Potential up to $200
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Job Details
- Languages
- Applicants must be bilingual (English/Spanish)
- Experience
- 1+ year of customer service experience preferred
- Required Skills
- Customer service
Requirements
- Reside in El Paso, TX.
- Be bilingual in English and Spanish.
- Have 1+ year of customer service experience preferred.
- Be reliable and dependable.
- Be self-motivated.
- Be coachable and willing to learn.
- Be comfortable working remotely and using technology.
Responsibilities
- Assist pediatric and/or orthodontic dental offices.
- Handle inbound and outbound phone calls.
- Follow up with patients to confirm appointments, provide pre-visit instructions, and address changes or cancellations.
- Verify insurance eligibility.
- Register new patients.
- Collect and update patient information in the dental office’s database, ensuring accuracy and confidentiality.
- Maintain a professional and courteous tone during patient interactions.
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