AI Product Operations Lead

New
T
TypeformAI product operations
For this role, we can hire candidates based in the UK, Ireland, Germany, Portugal or The NetherlandsFull-TimeLead
Salary not disclosed
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Job Details

Required Skills
Artificial IntelligenceGitHub

Requirements

  • Have strong practical experience applying AI to real-world problems and building solutions people use.
  • Have a track record of taking ambiguous problems from discovery through implementation, testing, adoption, and ongoing improvement.
  • Apply systems thinking to people, processes, tools, data flows, integrations, permissions, technical constraints, and solution trade-offs.
  • Use user and workflow discovery to understand underlying needs and simplify solutions where appropriate.
  • Be comfortable building, modifying, and troubleshooting internal workflows, automations, agents, or applications.
  • Have practical experience with modern development practices and tools such as GitHub, repositories, pull requests, basic application hosting, deployment, logging, and operational troubleshooting.
  • Manage work independently, including prioritizing a backlog, handling dependencies and risks, documenting decisions, and communicating with stakeholders.
  • Apply evaluation and reliability practices, including defining success, testing, collecting feedback, and improving systems after launch.
  • Work effectively across technical and non-technical teams, seek expert input, challenge assumptions, and make progress without close day-to-day direction.
  • Use sound judgment around responsible AI, security, access, and governance, and know when to involve relevant partners.

Responsibilities

  • Build and continuously improve the backlog of AI opportunities across R&D, helping teams identify, prioritize, and sequence high-value work.
  • Take ambiguous problems from discovery through delivery, including understanding workflows, exploring options, designing solutions, coordinating implementation, testing, documenting, launching, measuring, and improving.
  • Design AI-native solutions, choosing among prompts, workflows, integrations, agents, databases, and custom applications.
  • Help R&D get more value from enterprise AI tools such as Glean and Claude, partnering with IT and InfoSec on access, configuration, connectors, enablement, and support.
  • Own the lifecycle of portfolio AI systems, including automations, skills, agents, and internal web applications.
  • Establish practical approaches to evaluation, testing, reliability, observability, security, and maintenance.
  • Partner with R&D teams to uncover needs, unblock delivery, clarify ownership, and engage relevant experts.
  • Help run and evolve R&D AI governance and enablement practices, improving visibility into active work, risks, adoption, and outcomes.
  • Work with Finance and other partners to improve visibility into AI tool usage, spend, and value.
  • Explore and support autonomous agents that improve work across the product development lifecycle.
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