Product Manager
New
E
EndearRetail SaaS CRM
This role is remote and US-based., Our full team comes together for an all-team standup every Monday at 8:00 AM Pacific, so you'll need to be available at that time.Full-TimeMiddle
Salary140,000 - 170,000 USD per year
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Job Details
- Experience
- Approximately 5+ years of product management experience
- Required Skills
- Product ManagementProduct AnalyticsCRM
Requirements
- Have approximately 5+ years of product management experience, ideally building customer-facing software or B2B SaaS products.
- Independently own product initiatives across discovery, prioritization, decision-making, execution, and outcome measurement.
- Balance customer needs, business goals, and technical constraints in product decisions.
- Demonstrate measurable business impact through products or features shipped.
- Work cross-functionally with Sales, Customer Experience, Marketing, Design, and Engineering.
- Conduct customer discovery, synthesize feedback, and use qualitative and quantitative data to inform decisions.
- Define success metrics, evaluate product performance, and use insights to guide prioritization and iteration.
- Operate effectively in ambiguous, fast-moving environments where priorities evolve.
- Build functional prototypes with AI to communicate and validate product ideas.
- Use AI to automate product documentation and updates, streamline repetitive workflows, and accelerate research synthesis and problem framing.
- Evaluate AI-generated output critically and recognize when human judgment and validation are needed.
Responsibilities
- Own product initiatives from discovery through launch, making decisions about scope, priorities, and tradeoffs.
- Build a deep understanding of customers, their workflows, and the business problems the product solves.
- Partner with Sales, Customer Experience, Marketing, Design, and Engineering to gather insights and align priorities.
- Translate customer needs, business goals, and product data into clear priorities and actionable plans.
- Evaluate solutions with Design and Engineering and deliver product experiences.
- Define success metrics and measure customer and business outcomes for shipped features.
- Use AI for prototyping, documentation, research synthesis, and workflow automation.
- Own meaningful areas of the product roadmap and drive measurable outcomes.
- Establish feedback loops to inform ongoing product decisions and iteration.
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