Staff Product Designer, Family Experience

New

Remote-USFull-TimeStaff

SalaryBase Salary: $165,000 to $185,000; Bonus: 10% of annual earnings

Apply NowOpens the employer's application page

Job Details

Have 7+ years of product design experience on complex consumer web, marketplace, healthcare, search, lead-generation, ecommerce, SaaS, CRM, internal-tool, or operations-facing products.
Provide a strong portfolio showing end-to-end ownership from ambiguous problem framing through shipped product.
Demonstrate work that influenced product strategy or raised quality across multiple workstreams.
Bring strong interaction design, systems thinking, information architecture, UX writing judgment, and product judgment.
Show curiosity and hands-on experimentation with AI tools in design or product development.
Explain how evidence, tools, prototypes, constraints, and judgment informed design decisions.
Have experience working in fast-moving, ambiguous environments where ownership, pragmatism, and cross-functional trust matter.
Demonstrate strong Figma skills and communicate design intent through flows, prototypes, specs, and design storytelling.
Partner effectively with Product Managers, Engineers, Researchers, Marketing, Analytics, operational stakeholders, Sales, and senior leaders.

Lead end-to-end product design for Consumer Experience, from discovery and journey mapping through prototypes and production-ready design.
Design the unified family experience across APFM.com, AgingCare, Care Hub, advisor-connected workflows, and emerging AI-enabled channels.
Translate complex senior care decisions into intuitive workflows that help families understand options and take next steps.
Partner with Product, Engineering, Research, Marketing, Analytics, Operations, Sales, and business leaders to define problems, success criteria, tradeoffs, and release scope.
Use research, analytics, care-seeker conversations, funnel data, frontline input, product data, and business context to guide design decisions.
Identify opportunities where better consumer experiences can improve family outcomes, provider outcomes, and business performance.
Apply and extend shared design patterns and contribute to interaction patterns, information architecture, accessibility, UX writing, content quality, and craft standards.
Mentor designers through critique, pattern quality, and product storytelling.
Experiment with AI tools and lightweight prototypes to explore product directions, synthesize inputs, test assumptions, and improve design work.

View Full Description & ApplyYou'll be redirected to the employer's site