Medicaid Team Lead
E
Eldercare Resource Planning, LLCMedicaid planning
This is a fully remote position based in TexasFull-TimeLead
Salary not disclosed
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Job Details
- Languages
- English fluency
- Experience
- Minimum 3 years in a supervisory role with people management experience
- Required Skills
- People ManagementGoogle SheetsProcess improvement
Requirements
- High school diploma or equivalent.
- Fluency in English and professional written and verbal communication skills.
- At least 3 years in a supervisory role with people-management experience.
- Experience managing and training direct reports.
- Working knowledge of long-term Medicaid, application processing, and Medicaid LTC eligibility rules.
- Ability to understand financial assets such as IRAs, life insurance policies, annuities, and trusts.
- Ability to analyze financial data using spreadsheet calculations and comfort with math.
- Experience with complex problem solving and process improvement techniques.
- Strong planning and organizational skills, and ability to meet deadlines.
- Experience with file and document management.
- Proficiency with Google Suite, particularly Google Docs and Google Sheets, and PDF editing software such as Adobe Acrobat.
- Preferred: hands-on case management, Medicaid long-term care industry experience, remote work with cloud-based productivity tools, CRM or project-management database experience, and generating spreadsheet reports from a database or CRM.
Responsibilities
- Oversee a team of 3–4 people, including interviewing and hiring replacements.
- Assess and develop employees through continuous training and mentoring.
- Oversee direct reports and client caseloads, delegating work efficiently.
- Conduct performance reviews with Medicaid team leaders and address disciplinary issues when necessary.
- Issue and follow up on Performance Improvement Plans when appropriate.
- Research federal and state Medicaid LTC regulations and eligibility guidelines.
- Evaluate cases and develop customized eligibility planning strategies for clients.
- Advise Medicaid Specialists on case issues and resolve escalations in the application process.
- Hold regular team and individual meetings to communicate process and policy changes, and respond to client concerns when needed.
- Track progress toward goals, review productivity reports, validate time cards in Rippling, and follow data security policies.
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