Content Expansion Team Lead
New
P
Project ExpeditionTravel
Remote (US)Full-TimeLead
Salary50,000 - 65,000 USD per year
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Job Details
- Required Skills
- Project ManagementMentoringRelationship buildingCross-functional collaborationProcess improvementAnalytical thinking
Requirements
- Experience leading or mentoring a team
- Strong organizational and project management skills
- Clear and effective communicator
- Comfortable working cross-functionally, including with technical teams
- Detail-oriented with strong analytical thinking
- Able to manage multiple priorities in a fast-paced environment
- Strong relationship-building skills
- Experience working with external partners or vendors
- Marketplace, onboarding, or travel industry experience is a plus
Responsibilities
- Lead and mentor a team focused on onboarding new suppliers
- Own the onboarding process from initial engagement through activation
- Serve as the main point of contact for suppliers during onboarding
- Partner with technical teams to support integrations and resolve issues
- Ensure all supplier content meets quality standards and is optimized for conversion
- Improve onboarding workflows, documentation, and playbooks
- Track and drive performance against onboarding KPIs (time to launch, activation, quality)
- Identify bottlenecks and continuously improve processes
- Collaborate with product, operations, and commercial teams to share insights and improve the platform
- Analyze supplier and onboarding data to drive better outcomes
- Support early-stage supplier success through guidance and best practices
- Leverage AI to optimize and automate repetitive tasks and processes
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