L3 Application Support Specialist

New
2
28StoneFinancial technology
Costa Rica, NY hoursContract
Salary25 - 35 USD per hour
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Job Details

Required Skills
SQLLinuxAnsible

Requirements

  • Be familiar with Linux command-line use, standard file editing, searching and manipulation, and shell scripting.
  • Have working knowledge of relational databases and SQL, including tables, views, indexes, querying and modifying data, and query performance or optimization.
  • Have working experience with job automation tools such as Tidal, Autosys, or Control-M.
  • Be familiar with release packaging and deployment tools such as Rundeck or Ansible.
  • Understand SDLC and Agile frameworks.
  • Use a methodical approach to problem solving and incident management.
  • Be able to define and document operational procedures and runbooks.
  • Be able to communicate risks and corrective and preventative action plans to stakeholders.
  • Be able to multitask and troubleshoot L3 support during NY hours.
  • Have working knowledge of Python scripting.

Responsibilities

  • Implement pre-release and post-deployment verifications.
  • Integrate with Rundeck or Azure DevOps for application deployment.
  • Implement application control solutions, including start/stop scripts.
  • Integrate with monitoring solutions such as OpsRamp, Grafana, and Splunk.
  • Support annual DR/BCP testing requirements.
  • Provision and set up new servers.
  • Support user authentication and authorization processes and workflows.
  • Configure authentication and service accounts.
  • Follow up on production incidents and problem tickets.
  • Troubleshoot trading and market data production issues.
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25 - 35 USD per hour
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