Dutch-Speaking Customer Support Representative
New
A
Atlean WorldE-commerce
Remote anywhere in GreeceContractEntry
Salary not disclosed
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Job Details
- Languages
- C1 level in Dutch; B2 level in English for training purposes
- Experience
- No prior experience required; sales experience is preferred
- Required Skills
- Problem SolvingMultitaskingCustomer support
Requirements
- Have a C1 level in Dutch.
- Have a B2 level in English for training purposes.
- No prior experience is required.
- Sales experience is preferred.
- Have advanced stress tolerance.
- Have PC knowledge.
- Have strong problem-solving skills.
- Have strong multitasking skills.
Responsibilities
- Handle inbound calls, chats, and emails from consumers and partners.
- Assist with after-sales inquiries related to orders, payments, and complaints.
- Use multiple internal and external tools to resolve issues.
- Provide mentorship and training to new team members.
- Contribute to maintaining high customer satisfaction metrics.
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