Dutch Customer Support
New
A
Atlean WorldE-commerce
Workable workplace: remote; Workable locations: Greece; Location: GreeceContractEntry
SalaryExtra Bonus
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Job Details
- Languages
- C1 level in the support language (Dutch); B2 level in English for training purposes
- Experience
- No prior experience required, but sales experience is preferred
- Required Skills
- Problem SolvingCustomer serviceMultitasking
Requirements
- Have a C1 level in Dutch, the support language.
- Have a B2 level in English for training purposes.
- No prior experience is required.
- Sales experience is preferred.
- Demonstrate advanced stress tolerance.
- Have PC knowledge.
- Have strong problem-solving skills.
- Have strong multitasking skills.
- Be eligible to work in Greece through EU citizenship or a Greek work permit.
- Work Monday to Friday, with no weekends or night shifts.
Responsibilities
- Handle inbound calls, chats, and emails from consumers and partners.
- Assist with after-sales inquiries related to orders, payments, and complaints.
- Use multiple internal and external tools to resolve customer issues.
- Provide mentorship and training to new team members.
- Contribute to maintaining high customer satisfaction metrics.
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