Content Designer

New
Remote — US-based (location flexible within the United States).ContractSenior
Salary not disclosed
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Job Details

Languages
Native or near-native written and spoken English
Experience
5+ years of experience in content design, content strategy, or digital editorial work, including shaping content for a digital product or publication
Required Skills
FigmaSEO

Requirements

  • Have 5+ years of experience in content design, content strategy, or digital editorial work, including shaping content for a digital product or publication.
  • Have experience taking new content concepts from idea to launch, including research, prototypes, and decisions.
  • Be comfortable interviewing users, writing surveys, and turning findings into recommendations.
  • Have hands-on experience using AI tools to research, prototype, and generate content, and iterating on prompts.
  • Have experience with Figma or standard design tools to mock up how content will look and work in a product.
  • Bring strong editorial judgment and excellent writing skills, especially for clear, benefit-driven product copy.
  • Understand how content structure affects usability and search, and use keyword research to validate demand and organize content.
  • Have native or near-native written and spoken English.
  • Preferred: hands-on SEO experience, including keyword research and organic search optimization.
  • Preferred: experience with Study Guides, test prep, edtech, or other educational content.
  • Preferred: experience designing AI-generated experiences or working on prompt quality at scale.

Responsibilities

  • Talk with readers through interviews, surveys, reviews, and support conversations to identify content gaps.
  • Partner with CX to turn reader feedback, including Trustpilot reviews and NPS comments, into content opportunities.
  • Validate opportunities with user research, competitive benchmarking, SEO and keyword demand, and behavioral data.
  • Build realistic AI-assisted prototypes of new content concepts using real titles and data.
  • Partner with product managers and designers on how new content appears in the product.
  • Refine prompts and content guidelines until generated output is consistently strong.
  • Run content QA across a wide range of titles with the Content team.
  • Hand defined concepts to the product manager for development and testing, and use results to identify next steps.
  • Write and review high-visibility product copy and maintain copy guidelines and AI copy tools.
  • Improve the organization and navigation of Study Guides, Plot Summaries, and other content with search visibility in mind.
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