Senior Product Manager, Community & Campaigns
New
C
CreatorIQCreator marketing
Location: San Francisco; Secondary Locations: New York, New Jersey, Los Angeles; Workplace: Remote, Occasionally, a later call may be required when working with distributed teams across Poland, the UK, and the US.Full-TimeSenior
Salary$121K - $145K; $121K – $145K • Offers Equity
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Job Details
- Experience
- 5+ years in product management (or equivalent technical product ownership) in B2B SaaS
- Required Skills
- Product ManagementProduct DevelopmentRESTful APIsData modelingPrototyping
Requirements
- Bring 5+ years of product management or equivalent technical product ownership experience in B2B SaaS.
- Have owned a complex, workflow-heavy product surface.
- Prototype working products and use AI tools to build prototypes.
- Understand practical AI feature design, including prompting, context, tool use, evaluation, confidence, human-in-the-loop review, and agent autonomy.
- Evaluate AI-generated plans, briefs, and prototypes and explain whether they are useful to customers.
- Hold your own in technical conversations about data models and APIs, including schemas, CRUDL, bulk operations, permissions, and third-party integrations.
- Map workflows quickly and write clear requirements.
- Make independent, customer-focused product decisions and critically assess model outputs, stakeholder requests, and roadmap items.
- Nice to have: experience with influencer marketing, creator workflows, or martech.
- Nice to have: experience shipping CRM, relationship management, or lifecycle/pipeline products.
- Nice to have: experience with project or campaign management tools, including briefs, requirements, approvals, deliverable tracking, and budgets.
- Nice to have: familiarity with MCP, agentic tool design, or customer-facing APIs intended for machine consumption.
Responsibilities
- Own Community and Campaigns end to end, including the creator CRM, campaign setup and briefs, creator and content management, and connected workflows.
- Lead the agentic rebuild of the campaign product, including a new campaign and requirements model, structured briefs, and outcome-based campaigns.
- Own the Community CRM experience, covering lifecycle stages, onboarding progress, ownership, last contact, next action, and creator content and performance.
- Assess AI-generated plans, briefs, and recommendations for usefulness and trustworthiness, and cut scope when needed.
- Turn customer feedback from CSMs and account teams into product decisions by distinguishing underlying problems from requests.
- Run discovery with creator marketing managers, community and program managers, and agency teams.
- Use product analytics to understand user behavior alongside customer feedback.
- Identify product opportunities, challenge assumptions, and help shape future product direction.
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