Associate Product Manager – AI & Voice Technology
New
J
JobgetherAI voice technology
Must currently reside in the United States.Full-TimeJunior
Salary65,000 - 90,000 USD per year
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Job Details
- Languages
- Russian language proficiency, including speaking, reading, and writing, is considered a strong advantage.
- Experience
- At least 2 years of professional experience in product operations, product management, technology, software development, project coordination, or a related field.
- Required Skills
- Project ManagementData AnalysisProduct ManagementProduct OperationsRESTful APIs
Requirements
- Have at least 2 years of professional experience in product operations, product management, technology, software development, project coordination, or a related field.
- Bring strong organizational and project management skills to manage multiple priorities, deadlines, and deliverables.
- Communicate effectively with technical and nontechnical stakeholders.
- Have working knowledge of APIs, system integrations, software development workflows, and the product development lifecycle.
- Demonstrate analytical and problem-solving abilities, including interpreting data, recognizing patterns, and developing actionable recommendations.
- Have practical experience using AI tools to improve productivity, automate workflows, analyze information, or solve business and technical problems.
- Show strong attention to detail and a proactive approach to identifying, investigating, and resolving issues.
- Work effectively in a collaborative environment and adapt to changing priorities and business needs.
- Demonstrate ownership, initiative, and willingness to learn and contribute to continuous product improvement.
- Russian speaking, reading, and writing proficiency is considered a strong advantage.
Responsibilities
- Support product operations, including ticket management, requirements gathering, backlog organization, testing, releases, and documentation.
- Gather business requirements with Product Leaders and translate them into product specifications and actionable development tasks.
- Coordinate product updates and initiatives with development teams, sales teams, and other business stakeholders.
- Review call recordings and conversation transcripts to identify AI performance issues, conversational breakdowns, and customer experience challenges.
- Analyze customer and internal user experiences, identify friction points, and recommend improvements to product functionality and usability.
- Monitor product performance indicators, identify trends and anomalies, and highlight potential issues.
- Consolidate findings into reports and prioritized recommendations for product leadership.
- Work with developers to test, validate, and implement product enhancements and technical improvements.
- Maintain product documentation, requirements, specifications, and project deliverables.
- Use AI-powered tools to automate repetitive activities and improve workflows.
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