Remote Inbound Call Center Representative
New
M
MCICustomer service
Source API remote eligibility restrictions: CanadaFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Customer serviceActive listening
Requirements
- Be 18 years or older.
- Have a high school diploma or equivalent.
- Previous customer service or call center experience is preferred.
- Have strong communication and active listening skills.
- Be able to work independently in a remote setting.
- Have a reliable internet connection and a quiet workspace.
Responsibilities
- Answer incoming calls promptly and professionally.
- Assist customers with inquiries.
- Provide accurate information about products and services.
- Document customer interactions in the system.
- Escalate complex issues to appropriate departments.
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