Bilingual Medical Assistant / Medical Receptionist
New
G
Go Lean HealthHealthcare administration
Source API remote eligibility restrictions: PeruPart-TimeJunior
Salary6.5 USD per hour
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Job Details
- Languages
- Fully fluent in both Spanish and English.
- Experience
- Minimum of 1 year of experience supporting a US-based medical clinic.
Requirements
- Be fully fluent in both Spanish and English.
- Have at least 1 year of experience supporting a US-based medical clinic.
- Have strong experience with medical receptionist or front desk tasks.
- Be comfortable handling patient calls in a busy healthcare setting.
- Know insurance verification and prior authorization workflows.
- Be organized, dependable, and detail-oriented.
- Be able to work independently.
- Be comfortable working remotely in a dedicated clinic support role.
Responsibilities
- Answer inbound calls and assist patients with questions, appointment needs, and general clinic inquiries.
- Route patient concerns appropriately and document call details accurately.
- Manage the clinic calendar and schedule, reschedule, cancel, and update patient appointments.
- Confirm appointment details and help maintain an organized daily schedule.
- Verify patient insurance coverage and eligibility, including active benefits, plan details, and patient responsibility when needed.
- Update insurance information accurately in patient records.
- Coordinate prior requests for treatments or medications by gathering patient, insurance, and clinical information.
- Track authorization status and follow up with payers when needed.
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