Account Director - Financiers
New
K
KeyloopAutomotive finance
UK (Homeworking)Full-TimeDirector
Salary not disclosed
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Job Details
- Languages
- Fluency in English is required; proficiency in another European language is preferred.
- Required Skills
- SalesforceSaaSAccount Management
Requirements
- Have experience in the automotive sector, ideally within automotive finance.
- Bring direct experience working with captive or independent financiers; financier-side experience is strongly favoured.
- Understand financier commercial models, customer lifecycles, retention priorities, and dealer networks.
- Understand the automotive finance lifecycle, including origination, contract management, end-of-contract journeys, retention, and trade cycle management.
- Have experience selling SaaS or cloud-based solutions.
- Demonstrate account management experience, ideally with senior corporate stakeholders at financiers.
- Have experience using or providing customer retention solutions, ideally in automotive finance.
- Use a structured sales approach, including MEDDPIC, and Salesforce.
- Be fluent in English; proficiency in another European language is preferred.
- Be highly organised in a process-oriented environment; familiarity with SF.com is an advantage.
- Experience with AI tools such as Claude and Copilot is a plus, but not mandatory.
Responsibilities
- Manage accounts and relationships across captive and independent financier stakeholders.
- Maintain weekly client dialogue about Retention Hub adoption and customer retention outcomes.
- Build relationships across commercial, risk, retention/customer, operations, and IT teams, from operational staff to senior leaders.
- Support contract renewals and commercial negotiations with Legal and the Enterprise Team, including liaison with procurement and legal teams.
- Present the Retention Hub and its AI-based capabilities as drivers of customer retention and commercial value.
- Produce Quarterly Review Packs covering retention outcomes, product adoption, AI capabilities, and system development.
- Work with financier contacts to understand their retention strategies and strengthen Keyloop's role as a partner.
- Maintain product and sales presentation materials and point-of-sale assets on shared portals.
- Share market intelligence on competitor retention and AI offerings.
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