Medior/Senior CNC Service Desk Engineer
B
BroadpinCNC technical support
Workable workplace: remote; Workable locations: NetherlandsFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Good command of English; Dutch is a plus.
- Experience
- 5–10 years of relevant experience
- Required Skills
- Technical support
Requirements
- Have 5–10 years of relevant experience.
- Have experience with CNC.
- Have experience in a Service Desk, technical support, or similar environment.
- Have a good command of English.
- Dutch is a plus.
- Ideally, be available to work early and/or afternoon shifts; regular full-day shifts can also be considered.
Responsibilities
- Perform 2nd line Service Desk activities.
- Investigate and resolve technical incidents and service requests.
- Provide technical support related to CNC.
- Take ownership of issues and follow them through to resolution.
- Communicate with customers and colleagues.
- Work closely with the Service Desk and Managed Services teams.
- Contribute to maintaining continuity and quality of service delivery.
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