IT Service Desk Analyst
D
D-ployIT Services
The person can be based everywhere in EU.Full-TimeEntry
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- German and English, French is a big advantage
- Required Skills
- Problem SolvingDocumentationTroubleshootingTechnical support
Requirements
- Fluency in German and English.
- French language proficiency is a big advantage.
- Strong problem-solving and analytical abilities.
- Good communication skills.
- Attention to detail.
- Ability to multi-task handling multiple clients.
- Ability to work independently.
- Willingness to follow direction and best practices.
- Planning and organizing skills.
- Team player and supportive personality.
- Criminal record extract not older than three months required.
Responsibilities
- Provide technical and troubleshooting assistance related to computer hardware, software, mobile devices, and other tech tools.
- Deliver first-level technical support.
- Respond promptly to questions from employees and client sites.
- Document problems and contribute to the knowledge database.
- Provide hardware migration teams with necessary reports and information.
- Participate in process improvement activities.
- Consult with IT experts when complex issues arise.
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