HR Benefits Administration Delivery Analyst with Dutch
New
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StradaHR benefits administration
Source API remote eligibility restrictions: PolandFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English Language – C1 Level is required (CEFR scale or equivalent); Dutch Language – C1 level is required (CEFR scale or equivalent)
- Experience
- At least 3 years of experience in Benefits Administration/HR Administration/Payroll area
- Required Skills
- Project ManagementMicrosoft ExcelMS OfficeAnalytical SkillsProblem Solving
Requirements
- At least 3 years of experience in benefits administration, HR administration, or payroll.
- English language proficiency at C1 level (CEFR scale or equivalent).
- Dutch language proficiency at C1 level (CEFR scale or equivalent).
- Experience using MS Office.
- Very good knowledge of MS Excel.
- Strong analytical and problem-solving skills.
- Strong attention to detail.
- Good understanding of delivering an outstanding customer experience.
- Understanding of the project life cycle and deployment governance.
- Good time management skills.
- Working experience with Benifex or an SAP HR system is an asset.
Responsibilities
- Administer HR and benefits processes for client employees located in the EMEA region.
- Resolve cases and enter HR and benefits data into the system.
- Collaborate with clients to resolve service requests and escalated employee issues.
- Work with colleagues, third-party providers, and client contacts to deliver processes.
- Process reports using data extraction tools and Excel calculation sheets to meet client plan rules or resolve issues.
- Analyze system data to identify gaps against client plan rules and determine root causes.
- Execute test plans and participate in Internal Acceptance Testing and User Acceptance Testing.
- Provide input on process design and technology capabilities, and propose process improvements.
- Contribute to and lead projects using standard project management disciplines.
- Take part in process transitions from clients to Strada offices and coach others on projects or processes.
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