Workday Payroll Post Production Consultant
New
J
JobgetherPayroll software
Fully remote position based in India., Scheduled hours of 12:30 PM to 9:30 PM IST.Full-TimeJunior
Salary not disclosed
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Job Details
- Languages
- Fluency in English.
- Experience
- At least 1 year of Workday Payroll post-production support experience within a Workday partner organization.
- Required Skills
- Microsoft ExcelMicrosoft OfficeCustomer service
Requirements
- Hold a Workday Payroll certification.
- Have at least 1 year of Workday Payroll post-production support experience within a Workday partner organization.
- Have experience supporting clients of varying sizes.
- Demonstrate strong knowledge of payroll processes and configurations, including payroll checklists, earnings and deductions, pay groups, general ledger, costing allocations, audit alerts, approval workflows, and security rules.
- Have advanced proficiency in Microsoft Office, particularly Microsoft Excel.
- Demonstrate strong customer service orientation and interest in client collaboration.
- Be able to prioritize multiple client requests and support tickets while meeting deadlines and service expectations.
- Have written and verbal communication skills and fluency in English.
- Demonstrate analytical and problem-solving abilities, including consideration of alternative approaches and diverse perspectives.
- Have reliable internet connectivity; a bandwidth of at least 20 Mbps is recommended.
- Be able to work independently in a remote consulting environment and during scheduled hours of 12:30 PM to 9:30 PM IST.
- Be able to work at a computer for extended periods.
Responsibilities
- Deliver Workday Payroll support and solutions to clients across multiple industries.
- Investigate, troubleshoot, and resolve Workday Payroll issues.
- Provide post-production support to keep payroll processes accurate, efficient, and aligned with client expectations.
- Manage and prioritize multiple client requests and support tickets to meet service commitments and deadlines.
- Understand clients’ payroll challenges and recommend practical solutions.
- Participate in internal training and knowledge-sharing initiatives.
- Contribute to projects that improve team performance, processes, and service delivery.
- Assist with client payroll processing when required.
- At senior or principal level, support sales activities, develop sales materials, and contribute to project scoping.
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