Principal Professional Services Consultant
New
J
JobgetherLearning and development
Based in India; Fully remote working arrangement, offering the flexibility to work from India.Full-TimePrincipal
Salary not disclosed
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Job Details
- Experience
- At least 8 years of professional experience in learning and development, learning facilitation, leadership development, learning strategy, or learning return on investment (ROI) measurement.
- Required Skills
- Project ManagementMicrosoft Office
Requirements
- At least 8 years of professional experience in learning and development, learning facilitation, leadership development, learning strategy, or learning ROI measurement.
- A university degree or equivalent combination of relevant education, professional qualifications, and practical experience.
- Experience designing, delivering, and facilitating learning programs, workshops, and leadership development initiatives.
- Understanding of adult learning principles, instructional approaches, and learning and development methodologies.
- Experience developing learning strategies, assessing organizational training needs, and providing consulting recommendations aligned with business objectives.
- Familiarity with computer-based training and digital learning markets, learning technologies, and content delivery solutions.
- Knowledge of Learning Management Systems (LMS) and Learning Content Management Systems (LCMS); LMS content integration experience is preferred.
- Experience using virtual collaboration and communication tools for remote meetings, workshops, and customer engagements.
- Advanced proficiency in Microsoft Office, including Word, Outlook, Excel, PowerPoint, Microsoft Project, and Access.
- Ability to interpret data, identify trends, measure learning outcomes, and recommend metrics and reporting approaches.
- Project management, organizational, and time management abilities, including managing multiple projects and competing priorities.
- Customer service, stakeholder management, relationship-building, verbal communication, and written communication skills.
- Ability to collaborate with cross-functional and geographically distributed teams while taking ownership of individual responsibilities.
Responsibilities
- Manage end-to-end delivery of professional services engagements for enterprise customers, meeting agreed objectives, timelines, contractual requirements, and quality standards.
- Partner with account teams and customer stakeholders to assess learning needs and develop tailored solutions aligned with organizational goals.
- Design, develop, and deliver customized learning initiatives, including training sessions, workshops, blended programs, and leadership development.
- Develop learning communication plans, materials, and change management initiatives to increase awareness and adoption.
- Support global learning rollouts, content curation, customized reporting, trend analysis, and learning impact measurement.
- Develop and monitor project plans, identify risks, prepare contingency plans, and provide project status updates.
- Coordinate customer communications and virtual meetings, present recommendations, and provide ongoing consulting support.
- Monitor learning content, platform updates, industry trends, and best practices to provide relevant customer guidance.
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