Professional Services Project Manager
New
J
JobgetherDigital learning
Based in India, multiple time zonesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- At least 5 years of professional project management experience, preferably within a Professional Services environment, combined with a bachelor's degree; alternatively, 3 years of relevant experience with a master's degree.
- Required Skills
- Project ManagementBudgeting
Requirements
- Have at least 5 years of professional project management experience and a bachelor's degree, or 3 years of relevant experience and a master's degree.
- Have experience managing customer-facing projects as a billable consultant in professional services or consulting.
- Have experience with Platform as a Service (PaaS) solutions, including implementations, integrations, or related technology projects.
- Be able to manage multiple complex projects independently and prioritize activities with minimal supervision.
- Understand project planning, scheduling, budgeting, resource management, risk assessment, and change control.
- Have experience coordinating cross-functional, geographically distributed teams across multiple time zones.
- Be proficient with virtual collaboration and communication platforms for remote customer engagements.
- Have strong desktop application skills, particularly Microsoft Word, Outlook, Excel, PowerPoint, Microsoft Project, and Teams.
- Demonstrate client-facing communication, stakeholder management, organization, time management, problem-solving, and decision-making skills.
- Knowledge of LMS or LCMS platforms, digital learning content integrations, L&D, organizational learning strategies, or organizational change management is advantageous.
Responsibilities
- Manage multiple customer projects and professional services engagements, ensuring delivery on time, within scope, and within approved budgets.
- Define project scope, objectives, deliverables, and success criteria with customers and internal stakeholders.
- Develop project plans, schedules, milestones, and resource allocation strategies.
- Coordinate cross-functional teams to deliver project outputs and maintain accountability.
- Oversee customer platform implementations and integrations against business requirements.
- Manage learning delivery and strategy engagements, aligning resources and activities with agreed objectives.
- Monitor project progress and milestones, addressing delays and delivery challenges.
- Manage changes to project scope, schedules, and costs through impact assessment and approval processes.
- Identify, assess, and mitigate project risks while maintaining delivery commitments and quality standards.
- Provide project updates and status reports to customers, internal teams, senior management, and stakeholders.
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