Business Development Representative (Healthcare & Aesthetics)
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Winning AssistantsMedical aesthetics
Preferred Candidate Location: El Salvador, Honduras, Colombia, Venezuela, and Philippines, Monday–Friday, 10:00 AM–2:00 PM Pacific TimePart-Time
Salary6 - 7 USD per hour
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Job Details
- Languages
- Must be proficient in speaking and writing clear, professional English. Spanish-English bilingual proficiency is highly preferred but not required.
- Required Skills
- HIPAA
Requirements
- Have relevant sales experience, including appointment setting and closing.
- Have hands-on experience with lead follow-up and sales conversion.
- Be comfortable conducting outbound calls, proactive outreach, cold calling, and handling inbound calls.
- Be proficient in speaking and writing clear, professional English.
- Use a warm, persuasive, and professional approach when communicating by phone.
- Be organized and attentive to detail when maintaining CRM records and tracking follow-ups.
- Be able to manage multiple leads, prioritize opportunities, and work toward performance targets.
- Be willing to learn the client's treatments, packages, sales scripts, and established processes.
- Be willing to follow HIPAA requirements and handle confidential information appropriately.
- Be available Monday–Friday, 10:00 AM–2:00 PM Pacific Time, and open to potentially increasing hours to full-time.
- Submit an NBI Clearance and/or Local Police Clearance before onboarding.
- Have a reliable laptop or desktop, stable high-speed internet of at least 25 Mbps, a noise-canceling headset, a working webcam, and a quiet professional workspace.
- Be available for video meetings with camera on when required.
- Medical spa, aesthetics, or healthcare sales experience and familiarity with Aesthetic Record or similar platforms are preferred.
Responsibilities
- Follow up with new inquiries and convert prospective patients into booked appointments.
- Reconnect with inactive patients, lost leads, and previous inquiries to generate sales opportunities.
- Conduct outbound calls and follow-ups to encourage appointment bookings and treatment purchases.
- Explain treatments and packages using approved information and sales guidelines, and help close purchases.
- Send secure payment links, monitor payment status, and follow up on outstanding deposits or purchases.
- Answer incoming and overflow calls using RingCentral, respond to patient inquiries, and direct clinical or specialized questions to appropriate staff.
- Maintain accurate patient and lead information in Aesthetic Record CRM, including statuses, call notes, and follow-up activities.
- Schedule appointments, maintain the practice calendar, and coordinate appointment-readiness follow-ups.
- Track lead conversions, appointment bookings, and sales performance against agreed goals.
- Provide general administrative and back-office support as needed.
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