Legal Operations Associate
New
J
JobgetherLegal technology
Based in CanadaFull-TimeMiddle
SalaryUS Zone 2: $105,200–$142,400 USD. US Zone 3: $93,500–$126,500 USD.
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Job Details
- Experience
- At least 3 years of experience in legal operations, project management, or operational roles within a legal department or law firm.
- Required Skills
- Project ManagementConfluenceProcess improvement
Requirements
- Have at least 3 years of experience in legal operations, project management, or operational roles within a legal department or law firm.
- Hold a bachelor's degree (BA/BS) from a recognized university, supported by strong academic credentials.
- Have experience managing projects, optimizing processes, and coordinating operational improvements.
- Be able to translate business requirements into system configurations, troubleshoot technical issues, and document changes.
- Understand knowledge management, content organization, and access control practices.
- Be familiar with contracting and procurement processes; commercial contract negotiation, drafting, and advising experience is a plus.
- Have experience in the technology industry and familiarity with commercial transactions; these are strongly preferred.
- Be comfortable learning new technologies and navigating complex business and legal issues.
- Hands-on Jira Service Management administration experience is preferred, including configuring and testing forms, fields, queues, workflows, routing, automation, and reporting.
- Familiarity with JSM, Confluence, Ironclad, Spellbook, Brightflag, team-managed JSM projects, Slack-based intake, Rovo, or AI-assisted knowledge management tools is advantageous.
Responsibilities
- Design, implement, and optimize legal workflows, policies, and processes.
- Implement and manage contract lifecycle management, electronic billing, and matter management platforms.
- Monitor legal department performance using KPIs, dashboards, reporting, and operational metrics.
- Support Project Hopper and additional legal team onboarding through platform testing, configuration documentation, and user training.
- Manage external legal counsel and vendor relationships, including onboarding, engagement coordination, and billing oversight.
- Coordinate with IT and other business functions on legal technology performance, integrations, and operational initiatives.
- Maintain contract, template, policy, and legal knowledge repositories, including the Confluence knowledge base.
- Lead legal operations projects and implement process improvements, change management, and automation solutions.
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