Quality Engineer II

New
F
Five9Contact center software
This role is fully remote for candidates who reside outside Porto, Maia, Matosinhos, Gondomar, Valongo e Vila Nova de Gaia. Candidates who reside within those municipalities would be required to work in-office 3 days a week.Full-TimeMiddle
SalaryFive9 Shares; Bonus Scheme
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Job Details

Experience
2 to 4 years of experience in test automation or a similar role.
Required Skills
PythonGitJiraSeleniumLinux

Requirements

  • Have 2 to 4 years of experience in test automation or a similar role.
  • Have hands-on experience with Python 3 or another object-oriented programming language.
  • Understand programming fundamentals, including object-oriented programming.
  • Have experience automating REST APIs or similar interfaces.
  • Have working knowledge of Linux.
  • Understand the software development lifecycle and testing methodologies.
  • Have experience with Git and an issue tracker such as JIRA.
  • Bring analytical and troubleshooting skills.
  • Selenium experience is a plus.
  • Familiarity with pytest or Robot Framework is a plus.
  • Exposure to Jenkins, GitLab CI, or GitHub Actions is a plus.
  • Basic knowledge of Docker or cloud environments is a plus.
  • Familiarity with multithreading or concurrency concepts is a plus.

Responsibilities

  • Write, maintain, and run end-to-end automated tests for the Five9 Virtual Contact Center application.
  • Analyze test results using framework and product logs.
  • Investigate test failures, with guidance from senior teammates when needed.
  • Implement features and fixes in the Python automation framework and internal tools.
  • Improve test stability and efficiency, including reducing flaky tests.
  • Collaborate with Development, DevOps, and TechOps to resolve issues and clarify testing needs.
  • Participate in stand-ups, sprint planning, and Increment planning.
  • Share ideas for improving tools and processes.
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Five9 Shares; Bonus Scheme
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