Senior Director, Field Operations
New
A
Abnormal AIB2B SaaS
Remote - USAFull-TimeDirector
SalaryBase salary range: $229,500 — $330,000 USD
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Job Details
- Experience
- 12+ years of experience in Revenue Operations, Sales Operations, or related GTM functions within a high-growth B2B SaaS environment; 6+ years of experience leading and scaling operations, analytics, or GTM teams, including experience managing managers and developing other leaders.
- Required Skills
- Artificial IntelligenceSalesforceChange Management
Requirements
- Have 12+ years of experience in Revenue Operations, Sales Operations, or related GTM functions within a high-growth B2B SaaS environment.
- Have 6+ years of experience leading and scaling operations, analytics, or GTM teams.
- Have experience managing managers and developing other leaders.
- Demonstrate strong analytical and problem-solving skills, including defining metrics and translating complex data into actionable executive insights.
- Have experience designing and implementing scalable frameworks for forecasting, pipeline health, territory and coverage, and sales process.
- Have experience applying AI, advanced analytics, or automation to redesign operating models.
- Have deep familiarity with GTM systems and data, including Salesforce and related analytics or forecasting tools.
- Have experience influencing senior GTM leaders and executives and managing change across teams.
- Have experience with strategic planning and execution, including territory design, capacity planning, and resource allocation.
- Be comfortable operating in ambiguous environments while maintaining high execution standards.
Responsibilities
- Lead, coach, and develop Field Operations managers and directors; set priorities and build succession plans.
- Define and evolve the field operating model across segments, regions, and channel.
- Partner with the CRO and GTM leadership on annual and quarterly targets, capacity, coverage, territories, and quotas.
- Own global sales forecasting accuracy and consistency, using standardized processes, analytics, and AI-enabled approaches.
- Set the cadence for pipeline and forecast reviews, inspection, QBR inputs, and performance dashboards.
- Drive sales process and execution excellence across segments and channel-assisted deals.
- Guide territory, capacity, coverage, and segmentation design, including change management.
- Partner with RevOps and Systems leaders to ensure GTM tools support field selling and inspection.
- Collaborate with AI development teams on solutions to improve pipeline precision and reduce manual CRM effort.
- Guide cross-functional initiatives such as segment launches, partner motions, and pricing or packaging changes.
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