Associate Director, Project Management, Patient Support Program Operations
New
R
Revolution MedicinesOncology medicines
Remote (United States)Full-TimeDirector
Salary177,000 - 221,000 USD per year
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Job Details
- Experience
- 8-11 years or more years of experience in patient services, hub operations, healthcare operations, specialty pharmacy, market access, or a related field. Three or more years of project management experience.
- Required Skills
- Project Management
Requirements
- Bachelor’s degree required.
- 8–11 or more years of experience in patient services, hub operations, healthcare operations, specialty pharmacy, market access, or a related field.
- Three or more years of project management experience.
- Experience supporting cross-functional healthcare programs.
- Experience with documentation governance and operational processes.
- Experience managing vendor relationships and coordinating service provider deliverables.
- Master’s degree in business administration, healthcare administration, public health, or a related field preferred.
- PMP, CAPM, or comparable project management certification preferred.
- Launch and customer-facing experience preferred.
- Oral oncology product experience strongly preferred.
- Experience in a smaller, rapidly growing company preferred.
Responsibilities
- Lead hub-related launches, service enhancements, operational improvements, and transitions, managing integrated plans and cross-functional delivery.
- Set execution priorities, resolve dependencies, manage risks and changes, and escalate decisions outside approved scope or authority.
- Own program documentation and patient support materials, including BRDs, SOPs, workflows, training resources, forms, communications, consent documents, and templates.
- Establish documentation standards, review schedules, version control, retention, and distribution processes.
- Own reporting requirements, metric definitions, data validation, and delivery of reports and dashboards on patient access, service delivery, and vendor performance.
- Translate reporting findings into operational improvements and leadership recommendations.
- Lead internal and vendor governance forums and maintain decision records, action owners, and escalation pathways.
- Own the Review Committee submission and review process, including priorities, timelines, approvals, and audit trails.
- Oversee vendor performance, onboarding, implementation readiness, and contingency planning; address performance gaps and recommend launch approval.
- Oversee statements of work, budget tracking, invoice validation, audit preparation, quality reviews, remediation, and change controls.
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